Philosophy
Our mission statement is instilled in each and
every one of our employees and is utilized as a
guideline for providing daily
services.
WFL ensures a hands-on, pro-active approach in
managing our properties, which creates an
advantage over our competitors. We are
always in tune with the needs of both the property
and its’ tenants.
We take pride in resolving issues quickly and do not have layers of corporate management that may slow our decision-making capabilities. We listen to our clients and aim to fulfill their needs expeditiously.
We ensure that our building teams share our philosophical values and work as team players in successfully managing your property.
Tenant
Retention
We have proven results in tenant
satisfaction and always offer references to
potential new clients. Our goal is to
protect the property owners while dealing fairly
with all tenant issues in a consistent
manner.
We ensure our tenant satisfaction by distributing
surveys annually, specifically designed for your
property. This provides us with a
quantitative analysis to assess our strengths and
weaknesses.
From our tenant surveys, we formulate an action
plan to correct preventable deficiencies and
ensure satisfaction on a continuous
basis.
We encourage annual
tenant meetings and welcome one-on-one discussions
regarding property issues. We take pride in
knowing our tenants on a first name
basis.
Controlling
Costs
WFL utilizes a vast portfolio of vendors who
service Fairfield and Westchester
Counties. This ensures that we receive
competitive pricing on a continuous
basis.
Daily property inspections ensure that
sub-contractors are fulfilling those obligations
outlined in the contract specifications.
This is just one of many essential components of
the hands-on management style that we
promote.
Financial
Reporting
Our financial reports are completed on the latest
version of Yardi Property Management Software and
include an abundance of relevant information that
will prove to be an integral component in the
successful operation of your property. With
state of the art computer skills, we can tailor
any report to suit the needs of your
property.
Monitoring the rent roll and timely collections of
rental income is just one of our many roles. Cash
flow analyses will be provided on a periodic basis
to help facilitate the monitoring of your
investment.
Our reporting package is
easy to follow and provides a complete analysis of
the properties activities during the period in
question. It is guaranteed to be accurate,
complete and submitted within the time frame
allotted in the management agreement.
The report will contain an easy to follow balance sheet, income statement, check register, expense register, bank reconciliation and general ledger. You will know what income came into the property and what was expensed with full detail.
Technology
We are extremely familiar with today’s technology
such as DDC controls for HVAC systems, security
devices and preventative maintenance
tracking.
WFL utilizes only the most adaptive software to
facilitate preventative maintenance, purchase
orders, inventories and key holder
listings.
WFL is a Company that will change and adapt with
real estate to stay on the cutting edge of
technology. We are always striving to be the
best.
Education
WFL views education as a key
essential trait of a successful property service
company.
We
require our property managers to have a college
degree and hold the RPA certification acquired
through the BOMA organization. This ensures
us complete professionalism and enhanced skills in
dealing with today’s issues.
